Frequently Asked Questions

Translation, Interpretation & Formal Route Guidance in Dubai

Answers grouped by topic. If you cannot find what you are looking for, message us on WhatsApp and we will respond directly.

Interpretation

What types of interpretation does Arkan provide?

Interpretation requests may involve legal, medical, conference, corporate, consecutive, simultaneous, remote or whispered settings. The applicable organizer, receiving authority, court or venue decides any personnel-eligibility requirement. Proposed personnel and equipment remain subject to assignment requirements, availability and client confirmation.

How many languages are available for interpretation?

Multilingual coverage is subject to language, location and interpreter availability. The applicable organizer, receiving authority, court or venue decides any personnel-eligibility requirement; proposed personnel remain subject to availability and client confirmation.

How do I book an interpreter?

Contact us via WhatsApp at +971 50 520 3966 or email info@arkancertifiedtranslation.ae with the date, time, location, subject matter, and language pair. We review the details, confirm feasibility and provide a quote.

What interpretation equipment does Arkan provide?

Equipment and specialist personnel can be arranged subject to assignment requirements, partner availability and client confirmation. Models, quantities, delivery, setup, support and teardown responsibilities are confirmed in writing for the event.

What is the difference between simultaneous and consecutive interpretation?

Simultaneous: the interpreter renders speech in real time from inside a soundproof booth while the audience listens through wireless receivers. Used for conferences, large hearings, and multi-language events. Consecutive: the speaker pauses after each statement, and the interpreter delivers the translation from notes. Used in Dubai Courts, DIFC depositions, police statements, and medical consultations. The choice depends on setting and audience size, not quality.

Translation

What is MOJ-certified translation?

MOJ-certified translation is a written translation by a translator licensed by the UAE Ministry of Justice for the stated language pair. Check the stamp for the translator's name, licence number and language pair. The receiving authority decides whether it accepts the translation. See what MOJ-certified translation is.

What languages does Arkan translate?

This site handles corporate, commercial, enterprise, and technical translation.

What is the difference between certified, legal, sworn, and company-stamped translation?

The terms depend on jurisdiction and receiving authority. In UAE government contexts, formal legal or certified-document translation may require an MOJ-authorized translator for the exact language pair; "sworn" usually refers to another jurisdiction's system.

How long does certified translation take?

Timing depends on document complexity, language pair, receiving authority, and required formal route. Arkan Go can assess same-day or urgent deadline feasibility.

Will my translated document be accepted by courts and government authorities?

Acceptance depends on the receiving authority, intended use, language pair, and current formatting or certification rules. Use the shared intake to provide the destination.

Attestation

What is attestation and when do I need it?

Attestation adds government stamps (MOFA, embassy, notary) that prove a document is authentic for use outside the UAE. You need it when a foreign government, employer, or university requires proof that your UAE-issued or UAE-legalised document is genuine. The chain of stamps varies by destination country - a degree going to Saudi Arabia follows a different attestation path than one going to the UK.

Who handles attestation steps, and which steps are personal?

Steps such as UAE Pass verification, presenting originals in person, personal university verification, and personal embassy appointments may still require the document holder. This page provides supporting guidance and the shared intake handoff.

Does the UAE use apostille or the traditional attestation chain?

The UAE is not a member of the Hague Apostille Convention, so an apostille on its own is not accepted here. A foreign document used in the UAE still needs the full legalisation chain: authentication in the issuing country, UAE embassy or consulate legalisation there, then UAE MOFA attestation - even when the issuing country is a Hague member and apostilles the document. A UAE document used abroad is attested by MOFA and then legalised by the embassy of the destination country; the UAE does not issue apostilles.

Arkan Go

What is Arkan Go?

Arkan Go is our fast-turnaround eligibility and intake lane for suitable translation requests.

Which documents qualify for Arkan Go?

Eligibility depends on length, language pair, file quality, intended use, and deadline. Suitable corporate, commercial, enterprise, technical, urgent, and on-demand translation can stay with this site.

How much does Arkan Go cost?

Arkan Go does not publish static prices. Send your document via WhatsApp and we will provide a clear, itemised quote before any work begins.

Rejections and Issues

Why was my translation rejected by an authority?

Rejections can result from the wrong certification, format, jurisdiction, attestation sequence, language pair, or an expired source document. Use the shared intake for the rejection notice and original document.

Who can correct or recertify a rejected formal translation?

Send the rejection notice and the original document on WhatsApp. We review documents on WhatsApp and translate legal documents between Arabic and English.

What if the authority requests changes after submission?

Provide the authority's feedback through the shared intake. We handle corrections only for our own corporate, commercial, enterprise, technical, and interpretation deliverables.

Pricing and Timing

How much does certified translation cost in Dubai?

It depends on the document. A single-page birth certificate costs less than a 40-page commercial contract. Pricing factors: document type, page count, language pair (Tier 1/2/3), and what the receiving authority requires. Send your document and we quote the exact amount - no hidden fees, no surprise charges after delivery.

Is there a surcharge for urgent or same-day translation?

Yes. Urgent and same-day requests carry a surcharge that varies by document complexity and language pair. The surcharge is quoted upfront before work begins.

What payment methods does Arkan accept?

Bank transfer, cash, and card payment. Payment terms are confirmed with your quote.

What factors affect the price of a translation?

Five things drive the price: document type and complexity, number of pages, language pair (Tier 1 in-house vs Tier 2 contracted vs Tier 3 company-certified), the receiving authority's formatting requirements, and how fast you need it. A standard certificate is straightforward. A 50-page litigation bundle with legal pleadings and technical terminology takes more time and expertise.

Still Have Questions?

Use the shared intake for a supporting route check, or book an interpreter directly. Formal requirements remain with the named sibling below.

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